Designing Your Individual Development Plan (IDP) to Fast-Track Career Growth

Take ownership of your career with clarity and purpose. This training helps you design a personalized development plan aligned with your current role and future aspirations.

You will learn to assess competency gaps, set meaningful development goals, and create actionable plans using proven frameworks like GROWS and 70:20:10. Whether you are aiming to grow as a specialist or preparing for leadership, this session equips you to drive your career journey with intention.

Program Highlights

  • Career Development Essentials: Understand why career planning matters and the difference between managerial and specialist growth paths.
  • Competency-Based Development: Learn how to use the IDP, 70:20:10 learning model, and GROWS framework to structure your development effectively.
  • Practical IDP Design: Identify your competency needs, set development goals, design initiatives, and create a clear action plan.
  • Review & Reflect: Plan review processes, evaluate progress, and reflect on results to continuously refine your growth plan.

Objectives

  • Understand the link between competency development and career management systems
  • Identify current and future competency requirements for your role
  • Build a competency-based development plan with realistic and measurable goals
  • Evaluate the effectiveness of your development initiatives in supporting performance and career growth

After This Course, You Will be Able to:

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Mapping Competencies for Career Success

Map your current and future competency needs based on your career path

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Designing Your Personal Growth Blueprint

Create a structured, realistic, and personalized Individual Development Plan (IDP)

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Reflecting and Adjusting Your Growth Path

Evaluate your growth journey to ensure it contributes to performance and career progress

Your Learning Journey

Experience

Engage directly in the service journey to understand real interactions, communication flow, and how issues are handled, providing insight into what works well and what can be improved.

Reflect

Reflect on past service experiences to identify successes, challenges, and areas for improvement in delivering exceptional service.

Connect

Explore the importance of building meaningful connections with clients and stakeholders, and understand how trust and collaboration contribute to service excellence.

Practice

Engage in interactive exercises and role-playing scenarios to apply learned techniques, enhance customer service skills, and drive positive outcomes in service delivery.